Help → How to unlock a scooter

How to unlock a scooter

Locate a scooter via the Superpedestrian app or near you.

Be sure the throttle LED is GREEN, this means the scooter is available.

If the throttle LED is RED, the scooter is unavailable to ride.

Scan the scooter’s QR code (located on top of the handlebars) via the Superpedestrian app to unlock. If you encounter difficulties scanning the QR code, enter the numeric code into the Superpedestrian app manually.

The throttle LED will turn WHITE when unlock is successful. This might take up to 10 seconds. If the throttle LED is still GREEN, wait 15 seconds then refer to How to Unlock a Scooter.