Help → How to park and end a ride

How to park and end a ride

For your safety and the safety of others, please park appropriately.

You can not end a ride in a NO PARKING ZONE. The throttle LED will be RED if you are in a NO PARKING ZONE.

Avoid parking in regulated areas, which include but are not limited to:

  • NO PARKING ZONES (throttle LED will be RED)

  • Wheelchair ramps

  • The middle of bike or pedestrian pathways

  • Building entrances

  • Blocking Fire Hydrants

Once you have found an appropriate parking location for your scooter, click FINISH in the app. Then click END RIDE.

The throttle LED will turn GREEN when you have ended the ride successfully.

Having trouble ending your ride?

Depending on your phone reception, it may take up to 10 seconds for the app to reflect that the trip has ended.

If you are still unable to end your ride, please try the following:

  • If the throttle LED is RED, this indicates you are not allowed to park in this area. Use the map screen to navigate out of this area. Once the throttle LED turns WHITE, you will be able to end your ride.

  • Make sure you have a strong mobile network connection.

  • Try closing and reopening the app.

  • If you are still unable to end your trip, send a message to Support and we will end the ride for you.